【段4】①If that happens, passionate consumers would try to persuade others to boycott products, putting the reputation of the target company at risk. ②In such a case, the company’s response may not be sufficiently quick or thoughtful, and the learning curve has been steep. ③Toyota Motor, for example, alleviated some of the damage from its recall crisis earlier this year with a relatively quick and well-orchestrated social-media response campaign, which included efforts to engage with consumers directly on sites such as Twitter and the social-news site Digg.
34.Toyota Motor’s experience is cited as an example of
responding effectively to hijacked media.
persuading customers into boycotting products.
cooperating with supportive consumers.
taking advantage of hijacked media.
答案：A
问：34题题干中Toyota Motor’s experience的细节不包括下列哪项？
A : alleviated some of the damage from its recall crisis earlier this year
B : the company’s response may not be sufficiently quick or thoughtful
C : efforts to engage with consumers directly on sites
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