【段4】①If that happens, passionate consumers would try to persuade others to boycott products, putting the reputation of the target company at risk. ②In such a case, the company’s response may not be sufficiently quick or thoughtful, and the learning curve has been steep. ③Toyota Motor, for example, alleviated some of the damage from its recall crisis earlier this year with a relatively quick and well-orchestrated social-media response campaign, which included efforts to engage with consumers directly on sites such as Twitter and the social-news site Digg.
34.Toyota Motor’s experience is cited as an example of
[A]responding effectively to hijacked media.
[B]persuading customers into boycotting products.
[C]cooperating with supportive consumers.
[D]taking advantage of hijacked media.
答案：A
问：34题题干中Toyota Motor’s experience的细节不包括下列哪项？
A : alleviated some of the damage from its recall crisis earlier this year
B : the company’s response may not be sufficiently quick or thoughtful
C : efforts to engage with consumers directly on sites
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